Privacy Policy – The Log Dog

Effective Date: 18/10/2021

Thank you for choosing The log Dog as your trusted firewood provider. At The Log Dog, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website, interact with our services, or engage in any business with us. By accessing or using our services, you agree to the practices described in this Privacy Policy.

Information We Collect: We may collect the following types of information from you:

a) Personal Information: This may include your name, address, email address, phone number, and payment information when you place an order or interact with our services.

b) Log Information: We may automatically collect certain information when you visit our website, such as your IP address, browser type, operating system, and pages you visit.

c) Cookies and Similar Technologies: We use cookies and similar tracking technologies to enhance your experience, collect usage data, and improve our services.

How We Use Your Information: We may use your information for the following purposes:

a) Order Processing: To process and fulfill your orders, including delivery and payment processing.

b) Customer Support: To respond to your inquiries, address your concerns, and provide customer support.

c) Communication: To send you important updates, order notifications, and promotional materials related to our services.

d) Analytics: To analyze user behavior, track website performance, and improve our website and services.

e) Legal Compliance: To comply with applicable laws, regulations, or legal processes.

Sharing Your Information: We may share your information with the following entities:

a) Third-party Service Providers: We may engage third-party service providers to assist with payment processing, delivery, website analytics, and marketing activities. These providers are obligated to protect your data and only use it for the specified purposes.

b) Legal Obligations: We may disclose your information to comply with legal obligations, such as responding to legal requests or protecting our rights, privacy, safety, or property.

c) Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will ensure that the receiving party adheres to the same level of data protection as outlined in this Privacy Policy.

Data Security: We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or electronic storage is entirely secure. While we strive to protect your information, we cannot guarantee absolute security.
Your Choices: You have the right to:

a) Access and Update: Access, correct, or update your personal information by contacting us at enquiry@thelogdog.co.uk/01295 256436 .

b) Opt-out: You can opt-out of receiving promotional communications by following the unsubscribe instructions provided in the communication or by contacting us directly.

c) Cookies: You can manage your cookie preferences through your web browser settings.

Children’s Privacy: Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have unintentionally collected information from a child under 13, please contact us immediately.
Changes to this Privacy Policy: We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the revised Privacy Policy on our website with the effective date prominently displayed.
Contact Us: If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at [email address/phone number].

By using our services, you agree to the terms and conditions outlined in this Privacy Policy. Thank you for entrusting The Log Dog with your firewood needs and your privacy.